User need to click on Remote Connection and click on Yes.Īfter the user has confirmed that it wants to establish communication with the helpdesk staff parameters appears. Upon accessing DaRT, the user provides helpdesk staff with connection info from DaRT. The user contacts the helpdesk over the phone, and is directed to boot into DaRT from the previously created recovery partition. The PC is now in a state, like BSOD, where normal boot is not possible. How to create DaRT 7 recovery partition you can read in my previous post.Ī user is working on his PC when he experiences a problem with it. We have created DaRT 7 recovery partition for Windows 7 圆4. As I promised in my last post about DaRT 7, today I’ll describe how to use DaRT 7 (Diagnostics and Recovery Toolset) in Remote Connection scenario.
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